These Terms and Conditions govern your use of the juan36 platform. Please read them carefully before you register or place any bets. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.
By accessing or using the juan36 platform, you agree to be bound by these Terms and Conditions in full. These terms apply to all visitors, registered users, and anyone who interacts with any part of the platform. If you do not agree with any part of these terms, you must not use the platform. juan36 reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically for changes.
You must be at least 21 years of age to register and use the juan36 platform. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Only one account per person is permitted — duplicate accounts may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the support channel in your account dashboard.
All transactions on the juan36 platform are processed in Philippine pesos (₱). Supported deposit and withdrawal channels include GCash, Maya, and local bank transfer. You may only deposit funds from payment accounts that are registered in your own name — third-party deposits are not permitted. Withdrawal requests are subject to identity verification and may require supporting documentation before processing. juan36 reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity or a breach of these terms. Processing times vary by payment channel and account tier; VIP members at qualifying levels receive priority withdrawal handling.
The following activities are strictly prohibited on the juan36 platform and may result in immediate account suspension or permanent closure:
juan36 monitors platform activity and reserves the right to investigate any account suspected of prohibited conduct. Any winnings obtained through prohibited activity will be voided and forfeited.
juan36 is committed to providing a safe and responsible gaming environment for all Filipino players. We encourage all users to treat gaming as a form of entertainment and to set personal limits on the time and money they spend on the platform. Tools and resources to help you stay in control are available on our Responsible Gaming page, and we strongly encourage every player to review them before they start playing. If you believe your gaming activity is becoming harmful to yourself or others, please make use of the self-exclusion and limit-setting tools available in your account settings. juan36 will never encourage players to chase losses or to exceed the limits they have set for themselves. Players who are identified as showing signs of problem gambling may be contacted by our support team and offered assistance. We take our duty of care to the Filipino gaming community seriously and will continue to improve our responsible gaming resources over time.
All content on the juan36 platform — including but not limited to text, graphics, logos, icons, images, game interfaces, and software — is the property of juan36 or its content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the platform without prior written permission from juan36. Unauthorised use of platform content may result in account termination and legal action where applicable under Philippine law.
juan36 provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and securely, we do not guarantee uninterrupted access or that the platform will be free from errors at all times. To the fullest extent permitted by applicable law, juan36 shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform. This includes, without limitation, loss of data, loss of profits, or any other financial loss. You acknowledge that your use of the platform is at your own risk. Nothing in these terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law.
juan36 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, if it determines that a user has violated these Terms and Conditions or engaged in any activity that is harmful to the platform, other users, or the integrity of the games. Upon termination, any pending withdrawals will be reviewed and processed in accordance with our standard verification procedures, provided no breach of terms is identified. If your account is closed due to a breach, any balance associated with prohibited activity may be forfeited. You may also request voluntary account closure at any time by contacting our support team through your account dashboard. Voluntary closure requests will be processed within a reasonable timeframe, and any verified balance will be returned to your registered payment account.
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the juan36 platform shall first be referred to our support team for resolution through good-faith negotiation. If a dispute cannot be resolved informally within a reasonable period, it shall be submitted to the appropriate courts or regulatory bodies with jurisdiction in the Philippines. juan36 is committed to resolving disputes fairly and transparently, and we encourage users to raise concerns through the official support channel before escalating to formal proceedings. For questions about these terms, please visit our FAQ page or contact our support team directly through your account dashboard.
If you have any questions about these Terms and Conditions, you can reach our support team through the messaging channel available in your account dashboard after logging in. For a summary of your rights and responsibilities as a player, visit the FAQ page. For information on how your personal data is collected, stored, and used, please review our Privacy Policy. For tools and resources related to safe gaming practices, visit our Responsible Gaming page. juan36 is dedicated to maintaining a transparent, fair, and enjoyable platform for all Filipino players across the Philippines.
A quick summary of the most important rules on the platform.
Registration and play on juan36 is strictly limited to users who are 21 years of age or above. Age verification may be required at any point during your account lifecycle. Accounts found to belong to underage users will be closed immediately and any balance will be handled in accordance with applicable regulations. This rule exists to protect young people and to comply with Philippine gaming standards.
Each player is permitted to hold only one active account on the platform. Duplicate accounts are not allowed and will be suspended upon detection. All deposits must come from payment accounts registered in your own name — third-party funding is prohibited. This policy protects the integrity of the platform and ensures fair treatment for every registered player in the Philippines.
Any attempt to manipulate game outcomes, use automated tools, exploit software errors, or engage in collusion is strictly prohibited and will result in immediate account closure. Winnings obtained through prohibited means will be voided. juan36 monitors all platform activity to maintain a fair and secure environment for every player. If you suspect unfair activity by another user, please report it through the support channel in your dashboard.
Now that you know what to expect, create your account and start exploring live casino tables and slot games — all built for Filipino players in the Philippines.